Holly was exceptional
Took my Dodge 3500 diesel to have a water pump fixed and airbag recall checked. To my happy surprise, I received a personal phone call from the mechanic, Josh Prater, who took the time to update me on the truck. He debriefed on what was done, and also mentioned that in the process of checking the airbag, the corner of the kick panel broke and he was replacing it at no cost. I was blown away by his honesty, as this was a minor item and something that probably never would have noticed. He even admitted it to his boss, Brian Montano, who supported him and backed him in regards to doing the right thing. Josh did a super job fixing my truck as well, and Brian was also exceptionally helpful looking over things with me. I am amazed by these two guys, and they have my trust and loyalty. Josh and Brian, I hope I can repay your kindness and honesty one day! Thank you. Rod Funk, Major, US Marine Corps (Ret)
I know things happen and this was one of those times when a previous service needed to be readdressed. I accepted a wheel alignment on my 2015 Durango and when I later looked at the results, I felt that it needed to be reviewed. Upon calling NPCDJR and talking to Hollie in the service department, she called Bruce, the service manager, and it was agreed that they would essentially redo the alignment at no charge. That is top drawer customer service! The important thing to know is they made it right and it was done promptly. That is an uncommon thing these days in many places. I've only been in GA for 9 months but, this is one reason why Newnan Peachtree CDJR my preferred dealership. Thanks again!
I rate this dealer as exceptional in service. I was very happy with my experience here.
Jeff did a great job to expedite my service. Very well appreciated. Came in for recall flash computer and only waited for 30 minutes. easy!
The customer service was outstanding, jeff was awesome, he was very knowledgeable of the vehicle that I was interested in. I would recommend this dealership to friends and relatives.
Excellent sales experience with Tyler and Charlie. Showed me exactly what I was looking for and stayed after hours to deliver my new truck. I suggest you look towards making add-ons more affordable in regards to running boards, bed liners etc.....